We aim to provide valuable and transformative experiences through our courses, consultations, and products.
- Consultations & Energy Healing Sessions
- All bookings are non-refundable once confirmed.
- Rescheduling is allowed with 24-hour prior notice, subject to availability.
- Courses & Workshops
- All course fees are non-refundable once payment is confirmed.
- Exception: In case of double payment due to technical error, a refund will be processed within 10 working days after verification.
- Crystals & Products
- Physical products can be returned/exchanged only if defective/damaged during shipping.
- Shipping cost for returns/exchanges will be borne by the customer unless the product is faulty.
- General
- Refunds, if applicable, will be processed using the original payment method.